What should a commercial fitout quote include?

A useful commercial fitout quote explains the work being priced, the information it relies on, what is excluded and how changes will be handled. It should help you understand the proposed result and your responsibilities, as well as the price.

A quote for a complete project and a quote for a defined package of on-site work cover different responsibilities. Beads & Sawdust provides contracted on-site work, including plastering, demolition and strip-outs, fitout installation and specialist finishes. Establish which scope you are requesting before comparing prices.

Before comparing quotes, give each contractor the same brief and drawing revisions. If one has allowed for a different finish, access arrangement or amount of preparation, the totals may describe different projects.

Start with a defined scope

Look for a description of the areas and work included. “Fitout works” alone leaves too much open to interpretation. The quote should identify the relevant drawings, schedules and other documents, ideally with revision numbers or dates.

Depending on your project, ask whether the scope covers removal of existing elements, surface preparation, installation, finishes, site protection, waste removal and final cleaning. Check where each contractor's work stops and another supplier's work starts.

For example, supplying a counter, installing it and connecting equipment within it are separate responsibilities. Clarify who owns each step rather than assuming a single line item includes everything.

Understand the materials and finishes

Check that important products are identifiable. This might mean a specified material, finish, thickness, colour or nominated selection, depending on the item. Where appearance matters, ask when samples or mock-ups will be reviewed and whether their preparation is included.

If a product has not been selected, ask how it has been priced. An allowance is a budgeting assumption, not a confirmed selection. Understand what happens if the final choice costs more or less, and whether installation requirements could also change.

Read exclusions alongside inclusions

Exclusions show where another cost or responsibility may sit. They deserve the same attention as the scope.

Ask who is responsible for design information, specialist advice, landlord coordination and any approvals relevant to the project. Also check treatment of existing services, hidden conditions and work by separately appointed trades. The appropriate requirements depend on the premises and proposed work; have your project team establish them rather than relying on a generic checklist.

An excluded item is not necessarily a problem. An excluded item with no identified owner can become one.

Check the assumptions behind the programme

Ask what working hours, site access and delivery arrangements the price assumes. Restrictions on noisy work, lift access or loading areas can affect how the work is organised.

Discuss whether the programme depends on confirmed selections, materials arriving, access being available or other parties completing their work. A proposed completion date is easier to assess when those dependencies are visible.

If the business will remain open, check whether staging, temporary protection, repeated setup and agreed service interruptions are included in the proposed approach.

Make the commercial terms clear

Confirm whether GST is included, how long the quote remains valid and how payment stages relate to the work. Ask how variations are described, priced and authorised before additional work proceeds.

Also clarify how the contracted work will be checked and handed over: who inspects it, how outstanding items are recorded and which documents are included for that scope. Separate this from any whole-project handover managed by the principal builder or wider project team. Review the proposed contract alongside the quote, and seek independent advice where needed before signing.

Compare the unanswered questions

Create a short comparison sheet with one column for each contractor. List scope, materials, allowances, exclusions, access assumptions, programme dependencies, payment stages and handover. Mark anything unclear and send the same clarification questions to each bidder.

The aim is to understand the whole commitment. A lower total may still be appropriate, but you should know what explains the difference before making a decision.

Planning your next fitout?

Explore our plastering, demolition and strip-outs, fitout installation and specialist finishes. To discuss the on-site work you need, contact Beads & Sawdust with your proposed scope and available plans.

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